Privacy Policy

Last updated: June 2026

At Diem Jewellery, your privacy is important.

This Privacy Policy explains what information is collected when you visit this website, place an order, or contact me, and how that information is used.

Who I Am

Diem Jewellery is a small independent jewellery business operated in the United Kingdom.

If you have any questions about this Privacy Policy or your personal information, please contact:

Email: diemjewellerycontact@proton.me

Information I Collect

When you place an order, contact me, or use this website, I may collect information including:

  • Your name

  • Billing and delivery address

  • Email address

  • Telephone number (if provided)

  • Order details

  • Communications you send to me

I do not collect more information than is necessary to provide my products and services.

How Your Information Is Used

Your information may be used to:

  • Process and fulfil orders

  • Arrange delivery of your jewellery

  • Respond to enquiries

  • Provide customer support

  • Comply with legal and tax obligations

  • Prevent fraudulent transactions

I will not sell or rent your personal information to third parties.

Payments

Payments are processed securely through the payment methods offered on this website.

Diem Jewellery does not store your full payment card details.

Payment providers may collect and process information in accordance with their own privacy policies.

Delivery Services

To deliver your order, necessary information such as your name and delivery address may be shared with shipping providers, including Royal Mail.

This information is used only for the purpose of delivering your order.

Website Analytics and Cookies

This website is hosted by Squarespace.

Squarespace may collect certain information automatically, including:

  • Browser type

  • Device information

  • Pages visited

  • General website usage information

This helps me understand how visitors use the website and improve the customer experience.

Cookies may also be used to help the website function properly.

You can manage or disable cookies through your browser settings.

How Long Information Is Kept

Order information and related records may be retained for as long as reasonably necessary to:

  • Fulfil orders

  • Maintain business records

  • Meet legal, accounting, and tax obligations

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information held about you

  • Request correction of inaccurate information

  • Request deletion of personal information where appropriate

  • Object to certain uses of your information

  • Request restriction of processing in certain circumstances

To exercise any of these rights, please contact:

diemjewellerycontact@proton.me

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices.

Any updates will be published on this page.